Refund Policies

August 2026

The Asheville JCC offers varying refund policies specific to department and program. For specific needs, please contact our main line at 828.253.0701 and ask for the department from whom you are requesting a refund. Below are some general guidelines to keep in mind. Thank you!

Membership –  Annual membership is automatically renewed unless canceled by the member prior to renewal date. Refunds can be requested at any time, but are subject to review. JCC membership is a requirement for program participation. Your membership dues are tax deductible, and statements are available on your account. Please contact 828.253.0701 to discuss specific needs.

Jewish Lifelong Engagement – Please contact the Jewish Engagement Director (ext. 111)

Pool Membership – Refunds are not available for ongoing annual pool memberships, but can be canceled 30 days prior to renewal by contacting the Aquatics Facility at 785-5005 or the Aquatics Director. In the event of an emergency requests may be submitted in writing.

Camp Ruach – To receive a refund from Camp Ruach, we must receive a written request to the Youth Programs Director or Associate Director by June 1.

JCC Kids – Refund requests must be received in writing to the Youth Programs Director or Associate Director by the 15th of the previous month in order to receive a refund. We do not provide partial month refunds.

Shalom Children’s Center- Please contact Early Childhood Education Director to discuss refund policy. ( 828.253.0701 ext. 157)

Donations and Fundraising Events – We do not provide refunds for donations or fundraising. All proceeds benefit JCC Programming and the community.